Accessibility for Ontarians with Disabilities Act (AODA)

The AODA was created with the intent to make Ontario a more accessible place to live and work, by clearly identifying, removing and preventing barriers for persons with disabilities. Making Ontario more accessible for people with disabilities creates a win-win situation for both businesses and customers. 

Through this piece of legislation, five standards have been developed which place mandatory requirements on private and public sector businesses with at least one employee in Ontario. These standards are: Customer Service; Information and Communication; Employment, Transportation; and Built Environment.